Shipping policy
All product is shipped within 1-3 business days of purchase during non-summer shipping months.
Summer Shipping Policy:
Packages containing wax products shipped between June and September will be only be shipped Monday - Wednesday to protect the product from melting during transit.
Damaged, Stolen, or Lost Package Policy:
If your package is damaged, stolen or lost during transit, you are responsible for filing a claim with the shipping carrier.
In-transit Packages:
Tracking is provided for all packages. We are not responsible for delays in shipping once a package is in the possession of the shipping carrier.